25,Chrisostomou Smirnis Str
Shipping Methods & Tracking
We ship all orders using the Hellenic Post Office (ELTA) for worldwide delivery. All parcels are sent registered and insured.
For orders that are not picked up by the store, the following shipping methods apply with the corresponding charges:
Product Shipments
- For product orders, shipping is FREE based on the following conditions:
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- If you are from Greece for a purchase over €50 while the weight is less than 2 kg,
- If you are from a European Union for a purchase over €70 while the weight is less than 2 kg,
- If you are from the USA or Canada for a purchase over €120 and the weight is less than 2 kg,
- For the rest of the world for a purchase over €150 while the weight is less than 2 kg.
- Shipments of small volume products are made with cooperating courier companies.
- Order management - processing 2-3 working days.
- Delivery time 7-10 days.
- For bulky and heavy products, shipping is only done with a transport company as long as it is prepaid.
- For hard-to-reach areas, products are picked up from the nearest distribution centers of partner transport companies.
*Shipping costs in the last two cases may vary depending on the amount of the order and the area where the shipment will be made.
Order Tracking
You can track your order online using the tracking number sent via email after your order has been shipped.
You can use the tracking number in the following link https://www .elta.gr or you can enter the tracking number in the tracking field of your country's post office website.
!! COVID-19 Update !!
Following the restrictions imposed on all air transport due to the Covid 19 pandemic, delivery delays are expected or may occur depending on the destination. We are currently only able to ship orders to the following destinations:
Albania, Argentina, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark (+ Faroe Islands & Greenland), Egypt, Estonia, Ethiopia, Finland, France, Germany, Hong Kong, Hungary, Iceland, India, Iran, Iraq, Ireland, Israel, Italy, Japan, Kenya, Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta , Mexico, Moldova, Monaco, North Macedonia, Netherlands, New Zealand, Norway, Pakistan, Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Tanzania , Thailand, Tunisia, Ukraine, United Arab Emirates, United Arab Emirates Kingdom, United States.
For more information contact us at info@venussecrets.com or call us at 0030 210 4171703.
